This white paper explains how privileged remote access (PRA), also known as remote privileged access management (RPAM), helps critical infrastructure operators across Asia-Pacific meet cybersecurity regulations and simplify compliance audits, especially in OT and hybrid IT/OT environments. It is for compliance, security and OT leaders at organizations designated as critical information infrastructure (CII) operators.
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What the White Paper Covers
- APAC regulations for critical infrastructure: Malaysia's Cybersecurity Act 2024, Thailand's Cybersecurity Act B.E. 2562 (2019) and NCSA guidelines, the Philippines' National Cybersecurity Plan 2023–2028, Indonesia's Personal Data Protection Law, Singapore's Cybersecurity Act and Vietnam's Decree 53/2022/ND-CP.
- What PRA is and how it differs from VPNs and traditional remote desktop tools.
- How PRA maps to ISO/IEC 27001, NIST SP 800-171, GDPR, PCI DSS, ISA/IEC 62443 and HIPAA.
- Use cases: an energy provider in Malaysia and a public hospital in Thailand managing vendor and engineer access.
- Benefits beyond compliance: operational efficiency, a smaller attack surface, faster incident response, centralized control and scalable security.
Core PRA Controls Regulators Expect
- Granular, least-privilege access to only the systems each user needs.
- Session monitoring and recording for real-time visibility into privileged activity.
- Centralized audit logs of who accessed what, when and from where.
- Credential vaulting and SSO, so users never handle passwords directly.
- Strong authentication with MFA and device checks.
- Just-in-time access with approval workflows.
How Safous Helps
- Agentless browser access, with an agent option for deeper use cases.
- Multi-factor authentication.
- Session recording and real-time monitoring.
- Role- and attribute-based access controls.
- Air-gapped deployment options for isolated sites.
- Credential vaulting and just-in-time access.
- Cloud-routed, not cloud-hosted: credentials, logs and recordings stay in your network.
- Alignment with NIST, ISO/IEC 27001, ISA/IEC 62443, PCI DSS and local regulations.
Frequently Asked Questions
What is privileged remote access (PRA)?
PRA gives administrators, engineers and third-party vendors controlled, recorded access to specific critical systems, instead of network-level access through a VPN. It is also called remote privileged access management (RPAM).
Which APAC regulations does the white paper cover?
It covers critical infrastructure and data protection rules in Malaysia, Thailand, the Philippines, Indonesia, Singapore and Vietnam.
How does PRA support ISA/IEC 62443?
PRA supports access management for industrial systems, session recording, remote session termination and audit trails, which map to ISA/IEC 62443 requirements for industrial automation and control systems.
Does Safous store our data in the cloud?
No. Traffic is routed through Safous PoPs, but credentials, logs and session recordings stay in your own network on the Safous AppGateway.
Learn more: regulatory compliance, Malaysia NCSB checklist, Thailand NCSC checklist and Singapore compliance checklist.