This customer case study describes how a national bank used Safous to secure and control privileged access to critical banking systems across internal teams and third-party vendors. The bank runs 300 to 400 servers. It is for IT, security and compliance teams responsible for privileged access in regulated environments, and it covers the challenge, the solution and the results.
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Challenge
- VPN-based connectivity gave limited control over user access.
- Poor traceability created compliance risk.
- With no user-level accountability, insider threat risk was high.
- External access significantly expanded the attack surface.
Solution
- Internal teams and third-party vendors reach critical banking systems through Safous, with granular, application-level access control.
- Sessions are monitored and recorded.
- Access is brokered, so users no longer share passwords.
- Third-party vendor access is controlled and supervised.
Results
- Network-level VPN access replaced with granular, application-level control.
- Full session monitoring and recording for audit and compliance.
- Password sharing eliminated with secure, brokered access.
- Controlled and supervised third-party vendor access.
Frequently Asked Questions
Why did the bank adopt Safous?
VPN-based connectivity gave limited control and poor traceability, with no user-level accountability, while external vendor access expanded the attack surface.
How does Safous support audit and compliance at the bank?
Safous monitors and records privileged sessions for audit and compliance, and brokered access eliminates password sharing.
Learn more: Privileged remote access guide, Safous Privileged Remote Access at a glance.
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