Privacy Policy

Matters to be Indicated When We Collect Personal Information

We have established and operates a personal information protection management system that complies with the JISQ15001 standard, and has been certified with the Privacy Mark. The following is a list of items that must be clearly indicated to the applicant when collecting personal information based on the requirements of this standard.


1. Name of Business Operator

Internet Initiative Japan Inc.


2. Personal Information Protection Manager

Takamichi Miyoshi (You can contact the Personal Information Protection Manager by using the contact details below.)


3. Purpose of Use

  • To provide information by e-mail, telephone, mail, etc.
  • To analyze and statistically process questionnaire contents to improve our services
  • To distribute e-mail magazines to those who wish to receive them

Operations related to each of the above items.


4. Provision to Third Parties

We will not provide your personal information to any third party unless required by law or otherwise.


5. Entrustment of Handling of Personal Information

The Company may entrust the handling of personal information obtained from the Applicant to a third party to the extent necessary for the achievement of the Purpose of Use, such as when we send you materials via a third party.


6. Joint Use of Personal Data

To the extent necessary to achieve the purposes mentioned below, we may jointly use your personal data with our group companies as follows.


7. Categories of Personal Data to be Jointly Used

  • Company Name
  • Department name
  • Title
  • Name
  • Telephone number
  • Email address
  • Company Name
  • Other information necessary for customer support


8. Joint Users

  • IIJ Global Solutions Inc (Japan)
  • IIJ America Inc. (USA)
  • IIJ Global Solutions Singapore Pte. Ltd. (Singapore)
  • IIJ Global Solutions Thailand Co., Ltd. (Thailand)
  • PT. IIJ Global Solutions Indonesia (Indonesia)
  • IIJ Global Solutions Vietnam Company Limited (Vietnam)


9. Purposes

  • To provide you with information on the various services offered by the IIJ Group
  • To respond to your enquiry
  • To operate, maintain, and provide customer support for our services that you are using
  • Marketing and product development


10. The Name of the Party Responsible for the Management of Personal Data for Joint Use

Internet Initiative Japan Inc.


11. How We Collect Personal Data

When we jointly use your personal data, we will transfer your personal data in writing or via electronic media, etc., with appropriate organizational and technical security control measures in place.


12. Contact Point for Inquiries (Complaints, Consultations, etc.) Regarding Handling of Personal Information

Any complaint or consultation regarding the handling of personal information in this application should be submitted to the following contact:

IIJ Information Centre


13. Voluntary Nature of Giving Personal Information

It is at the applicant's discretion whether or not to provide us with personal information. If the required information is not provided, we will not be able to successfully process the application in relation to the applicant.


14. Our Basic Policy on the Protection of Personal Information

Our basic policy on the protection of personal information is stipulated in the Privacy Policy.