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Product

Custom Solutions

  • Industrial Secure Remote Access
    Ensures secure remote access while maintaining the highest level of control over privileged accounts within air-gapped OT environments
  • OT IDS by OsecT
    OsecT with Safous combines OT-native intrusion detection, continuous visibility, and governed remote access for safer investigation and response.

Security Assessment Services

Solutions

Solutions

Safous offers advanced cybersecurity solutions for modern use cases and multiple industries.

Use Cases

Industries

  • Manufacturing & OT
    Secure remote access to factory and OT systems for staff, integrators and machine builders.
  • Automotive
    Protect plants, suppliers and connected production lines across the automotive supply chain.
  • Critical Infrastructure & Energy
    Secure remote access to utilities, power and other critical infrastructure.
  • Maritime & Ports
    Secure remote access to vessel and port OT systems for crews, vendors and shore teams.
  • Healthcare
    Secure remote access to clinical and hospital systems, with recorded sessions for audits.
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Partners

Partner with Safous to offer your clients the security they're looking for – and take hold of a piece of a growing market. 

Safous Partner Program

Provide your clients with the advanced cybersecurity they need.
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MSPs / SI / Whitelabel

Protect your clients from cyberattacks and unlock your growth.
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Resources

Content Library

Visit our content library to view the latest updates in cybersecurity, Privilege and Remote Access, and protecting your digital assets.
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Find comprehensive guides and documentation to help you get started with Safous, plus support if you get stuck.

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About Us

We’re focused on helping people access the corporate resources they need to get their jobs done safely, comfortably, and easily. That’s why our motto is Safe for You and Us.
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Compliance

Find all Safous compliance & security info in one place — certifications, policies, and audit details.

Trust Center [beta]

News & Press Releases

IIJ Expands Safous Security Assessment with New Internal Vulnerability Assessment Service

IIJ Expands Safous Security Assessment with New Internal Vulnerability Assessment Service

IIJ Launches Enhanced Safous Security Assessment With Expanded Attack Surface Monitoring and New Support Capabilities

IIJ Launches Enhanced Safous Security Assessment With Expanded Attack Surface Monitoring and New Support Capabilities

News and Press Releases
Request a Demo

OT Secure Remote Access for Industrial Environments

Safous gives engineers, integrators and machine builders controlled access to OT and ICS assets from anywhere. Every session is approved, recorded and limited to the asset the user needs, with no VPN and no client install.

Request a Demo Request a PoC

What Is OT Secure Remote Access?

OT secure remote access controls how engineers, OEMs and system integrators connect to industrial systems such as PLCs, HMIs and SCADA from outside the plant. Instead of a VPN that opens the control network, each user reaches only the approved asset after MFA and approval, and every session is recorded. Safous delivers this without agents, including for isolated and air-gapped sites.

Why industrial remote access needs its own controls

Plants now depend on remote support from OEMs, system integrators and central engineering teams. VPNs and shared jump servers give those users a path to the whole network and leave little record of what they did. In OT, one wrong command can stop a line, so access must be narrow, supervised and fully logged.

How Safous Secures OT Remote Access

Engineers, OEMs and integrators reach one approved asset through the Safous AppGateway in your network, never the plant network itself.

Safous combines IAM, Zero Trust and PAM to connect IT administrators, OT operators, third-party vendors and AI agents to servers, web apps, OT and IoT devices and cloud systems

Architecture

sra-4-1

What Safous provides

  • Asset-level access, not network access: users reach only the PLC, HMI, engineering workstation or web app they are allowed to use.
  • Agentless protocols: RDP, SSH, VNC, Telnet, web apps and SMB file shares from a browser, plus agent-based access for other TCP/UDP protocols.
  • Supervised sessions: supervisor approval for sensitive assets, approvals of up to five stages, and live monitoring with the option to end a session.
  • Session recording and command logs: browser playback, keyword search across commands, and SSH command control.
  • No shared passwords: vaulted credentials are injected into the session, with just-in-time, time-limited access.
  • Safe file transfer: file scanning, including ICAP integration, and clipboard and file controls.

Safous vs. Other Ways to Reach OT Remotely

Why industrial remote access needs more than a VPN or a remote desktop tool.

VPNJump serverRemote desktop toolsSafous
What users reachThe control networkA shared host on the networkThe machine running the agentOne approved asset
OEM and vendor controlShared VPN accountsShared accountsHard to govern centrallyPer-vendor, time-bound, with approvals
Session recordingNoRarelyVariesYes, with live supervision and termination
Software on OT systemsVPN client on laptopsRemote desktop clientAgent on the target hostNothing on OT assets
Air-gapped sitesNot supportedPossible, manualNot supportedIsolated AppGateway supported
Evidence for ISA/IEC 62443LimitedPartialLimitedApprovals, recordings and logs

Built for isolated and air-gapped sites

The Safous AppGateway runs inside your environment on a server, a virtual machine or in the cloud. For sites that must stay offline, an isolated AppGateway supports air-gapped environments, and a private PoP keeps data in your region. This lets you place access controls between the enterprise network and the control network, in line with zone-and-conduit designs.

Supports OT security standards

Recorded, approved and least-privilege access maps to common requirements in ISA/IEC 62443, NIST CSF and national frameworks across APAC. See the ISA/IEC 62443 compliance checklist and the ASEAN cybersecurity checklist.

By industry

Manufacturing · Automotive · Energy and utilities · Critical infrastructure · Maritime · Mining · Pharma and life sciences · Food and beverage

Safous I-SRA At-a-Glance-cover
At a Glance

Industrial Secure Remote Access At-A-Glance

A two-page overview of how Safous secures remote access to OT and industrial systems, including isolated and air-gapped sites. 

Download Now

Customer Stories

How industrial organizations secure OT and vendor access with Safous.

Automotive · Global

Global automaker

Challenge: Across more than 10 production sites, IT remote access tools did not work with OT systems, and agents could not be installed on OT assets.

Result: Agentless, fully audited OT access replaced the VPN and aligned IT security with plant operations.

Food manufacturing · Global

Global food manufacturer

Challenge: OEMs and contractors needed seven logins to reach one machine over VPN.

Result: One browser-based portal for employees, contractors and OEMs across 150 sites, rolled out in under 90 days.

Maritime · Indonesia

Maritime operator

Challenge: Remote maintenance of lighthouses, offshore plants and port facilities relied on a vulnerable access tool.

Result: Secure, stable remote maintenance for 200 lighthouses, 250 offshore plants and 1,000 port facilities.

See Safous on Your Own OT Systems

Book a demo or run a proof of concept at one of your sites.

Request a Demo or PoC

Frequently Asked Questions

What is OT secure remote access?

It is controlled remote access to operational technology such as PLCs, HMIs and SCADA. Each user reaches only approved assets, and every session is authenticated, supervised and recorded.

Does Safous need a VPN or a client on the engineer's laptop?

No. Users connect through a web portal with no client and no VPN. Agent-based access is available for other TCP/UDP protocols.

Can Safous work in air-gapped environments?

Yes. An isolated Safous AppGateway supports air-gapped sites, and a private PoP keeps data in your region.

How do we let OEMs support our machines safely?

Give each vendor access to its own equipment only, require supervisor approval, and record the session. Access ends when the job is done.

Which protocols are supported?

RDP, SSH, VNC, Telnet, web apps and SMB agentlessly, plus any TCP/UDP protocol with the agent.

Related: Third-party and vendor access · Privileged remote access guide · Safous Privileged Remote Access at a glance

More Resources

tags [ot-security] 3 [BlogPost 225228409661 Agentless Remote Access for IT, OT and IoT: How It Works and When to Use It, BlogPost 209594048528 Managing Supply Chain Cyber Risk: A CISO’s Guide to Operational Resilience, BlogPost 209587727375 Designing OT Secure Remote Access Architecture for Industrial Environments]
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