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Video

Third-Party Vendor Access: Before vs. After

One maintenance job, shown twice: over a standing VPN account, and with Safous. Each visit is approved for one server and one time window, watched live, and recorded for replay.

A regular maintenance vendor needs to patch one server tonight. This use-case video shows the same job twice: once over a standing VPN account, and once with Safous, where each visit is approved for one server and one time window, watched live, and recorded for replay.

Request a PoC

What You'll See

Before: this VPN setup

  • The vendor has used the same VPN account for years.
  • In this setup, the account can reach other systems at any time, without approval for each visit.
  • When an auditor asks what changed, VPN connection logs show the access, not the work done on the server.

The same job with Safous

  • Approve: the vendor signs in with an admin-created Safous account and MFA. The system owner approves each visit for one server and one time window.
  • Work: the vendor connects from a browser. Safous injects the password from its vault, so the vendor never sees it. The system owner can watch live and end the session at any time.
  • Replay: session recordings show what happened, with the user, system, time and stated reason.
  • Deploy your way: the AppGateway connects outbound only, with no inbound firewall ports. Run Safous cloud-connected, on-premises, or fully offline.

Provided by IIJ

Safous is provided by IIJ (Internet Initiative Japan), Japan's first internet service provider, with points of presence across Asia and 24x7 support in English and Japanese. It is built for manufacturing, energy and utilities, critical infrastructure, automotive, maritime, food and beverage, IT and MSPs, and BPO. Safous holds ISO/IEC 27001 certification and a SOC 2 report.

Frequently Asked Questions

Does the vendor still need an account?

Yes. A retained vendor keeps a dedicated Safous account created by your administrator. What changes is access: each visit needs approval, and access is scoped to the approved server during the approved time window.

Can the system owner see what the vendor is doing?

Yes. System owners can watch the session live, end it at any time, and replay the recording afterwards.

What is the next step after watching?

Request a proof of concept and try it with your own vendors: safous.com/get-started.

Learn more: Safous in 90 seconds (overview video), Safous Privileged Remote Access, Third-party access.