This customer case study describes how a payment company used Safous to simplify and secure access management across multi-country payment system operations, including a payment gateway with more than 100 servers. It is for IT and security teams managing access for regional users across countries, and it covers the challenge, the solution and the results.
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Challenge
- VPN-based access made system access slow and hurt productivity.
- Over-permissioned access across regions increased security exposure.
- Onboarding and offboarding for regional users was inefficient.
- Governance and audit were difficult to enforce across multi-country operations.
Solution
- Safous replaced fragmented VPN access for regional users with unified, application-level control.
- Access is granted per application rather than to the whole network.
- Every access is accountable and auditable.
Results
- Fragmented VPN access replaced with unified, application-level control.
- Strong governance with full accountability and auditability.
- Faster onboarding and offboarding without coordination delays.
- Improved performance with a reduced attack surface.
Frequently Asked Questions
Why did the payment company adopt Safous?
VPN-based access was slow and over-permissioned across regions, and onboarding, offboarding, governance and audit were hard to manage across countries.
What changed after deployment?
Fragmented VPN access was replaced with unified, application-level control, with full accountability and auditability and faster onboarding and offboarding.
Learn more: Privileged remote access guide, Safous Privileged Remote Access at a glance.
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