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Cybercrime is on the rise, with targeted ransomware doubling and phishing attacks increasing by 61% in 2022.1 But with more attacks come more security alerts, leading to overwhelmed IT employees that often succumb to alert fatigue.

Alert fatigue is when cybersecurity professionals become desensitized or frustrated with the high volume of alerts they receive. This often results in missed or delayed responses to critical security incidents – and it can make retaining skilled IT staff difficult. As 83% of cybersecurity professionals say they struggle to cope with the high volume of security alerts,2 business leaders should consider preventing alert fatigue a top priority.

Fortunately, organizations can combat alert fatigue by leveraging managed detection and response (MDR) services. Explore the benefits of MDR and learn how it helps IT teams prevent alert fatigue below.

What Is Managed Detection and Response (MDR)?

MDR is a cybersecurity service that combines advanced threat detection, investigation, and response capabilities. With the right MDR provider, businesses gain access to a team of experts to monitor endpoints, networks, and cloud environments and respond to security threats 24/7.

MDR providers typically use advanced technology such as machine learning and artificial intelligence to detect and analyze threats in real time. Once a threat is detected, they investigate the incident and provide guidance on how to respond. MDR also offers automated responses to contain and remediate threats, reducing the risk of human error and enabling rapid response to threats.

83% of cybersecurity professionals struggle to cope with the high volume of security alerts

How Does MDR Combat Alert Fatigue?

MDR can help organizations combat alert fatigue by reducing the volume of alerts onsite IT teams need to manage and providing efficient and effective alert management. Benefits of MDR services include:

  • Alert Prioritization - MDR providers prioritize alerts based on their severity and potential impact, which allows your IT team to focus on the most critical alerts first and prevents them from becoming overwhelmed by a high volume of low-priority alerts.
  • Automation - MDR providers can automate the triage and investigation of alerts to reduce the workload for your IT team. An automated response can also contain threats, reduce the risk of human error, and enable rapid response to threats.
  • Threat Intelligence - Since MDR providers have access to vast amounts of threat intelligence data, which is used to identify and investigate potential threats, they can help your staff stay ahead of emerging threats and reduce the likelihood of being caught off guard.
  • Expertise - MDR providers have highly trained security analysts with experience detecting and responding to cyber threats. These analysts can provide valuable guidance and support to your IT teams, enabling them to focus on high-priority tasks.

Automate Your Cybersecurity With Safous

When it comes to cybersecurity, a shorter time to incident resolution is critical. Reducing data breach containment to 200 days or less can save businesses $1.12 million on average.3 That’s where MDR comes in.

Safous’ MDR solution is designed to keep your data protected 24/7/365. Using the CortexTM XSOAR SOAR platform from Palo Alto Networks, Inc., the Safous platform enables you to automate cybersecurity operations with integrated security monitoring and management features that support a wide range of devices, including cloud-based applications, endpoints, and firewalls. When an incident occurs, our analysts investigate the alert and quickly connect with your team to strategize the best response.

Ready to strengthen your cybersecurity posture? Contact Safous today to learn more about how our MDR solution can help you streamline your security operations and keep your network protected round-the-clock.


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